General Legal

The contract is legally binding. Please read this agreement and all related points carefully before using any services offered by CRM. By registering, accessing, or using CRM's platform, you agree to the terms and conditions set forth in this agreement.

If you disagree with any part of this agreement, it is advised not to use the platform's services.

CRM reserves the right to modify this agreement at any time at its sole discretion. Announcements will be made publicly prior to any changes.

Any changes will take effect on the dates specified by CRM. Continuing to use our services after changes are made constitutes acceptance of the updated terms. If you do not agree, you should stop using the services and close your account.

Protection of Funds

CRM prioritizes the security of user funds. We implement robust measures to protect your funds, even in cases of insolvency. Security measures include:

  • Advanced IT security systems
  • Mandatory KYC (Know Your Customer) and AML (Anti-Money Laundering) checks
  • No unverified accounts allowed on the platform
  • Compliance with local tax laws for all services

Submission of Requests

Legal or official requests can only be submitted via email to [email protected] by authorized personnel.

Requests sent via other channels, such as support groups, will not be processed.

Mandatory requirements for law enforcement requests:

  • Must be submitted by authorized legal personnel or agency
  • Must have valid legal basis
  • Must include client identity and relevant transaction details
  • Must provide a valid return email from an official government domain or address

CRM Commitment

  • We respect the privacy of our users.
  • We are committed to safeguarding personal information collected via the platform.
  • Our Privacy Policy outlines collection, usage, and disclosure of personal data.

Using our services implies acceptance of our Privacy Policy.

CRM may update the Privacy Policy at any time. Continued use of the platform implies acceptance of any updates.

Data Collection

  • Personal data is processed to provide our services and meet contractual obligations.
  • Using the platform implies consent for collection, storage, and use of personal information as described in the Privacy Policy.
  • Users may withdraw consent at any time for processes that rely on it.

Tracking Technologies

We use pixels, cookies, and other tracking technologies to collect information about your device, behavior, and preferences to improve your experience.

Google Analytics

Google Analytics collects data such as:

  • Frequency of platform access
  • Pages and services visited
  • Time spent on the platform
  • IP address used

This information is used to enhance user experience. No personally identifiable information is collected.

Users can manage tracking technology settings in their browser or device.

Browser-specific instructions are available in the 'Help' section of each browser.

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari (Desktop)
  • Safari (Mobile)
  • Android Browser
  • Opera
  • Opera Mobile

For other browsers, refer to manufacturer documentation.

Device-specific tracking settings:

  • Mobile: Adjust tracking and ad settings via device 'Settings'
  • Apple: Use 'Settings' → 'Privacy' → 'Advertising' to limit ad tracking
  • Android: Use 'Google Settings' → 'Ads' to opt-out of interest-based ads

Note: Settings may change based on device or browser updates. Users are responsible for checking third-party guidance.

Trading Restrictions and Violations

Prohibited activities include scalping, automated trading, hedging, market abuse, or bonus system abuse. Violations may result in trade cancellation or account closure.

Certain countries are restricted from using CRM services. Access from blocked IPs or prohibited jurisdictions may lead to trade voiding or account closure.

Privacy Policy

CRM does its utmost to ensure its clients' privacy, confidentiality and security are preserved both throughout their interaction with the company and afterward, to the fullest extent achievable by the company.

  1. When clients register with CRM they acknowledge their willingness to share with the company certain private information which we use for the purpose of confirming the client's identity and ensuring the security of their deposits and trading account. This information is collected in line with our stringent verification procedures which are used to deter international money laundering operations and to ensure the security and safety of our customer's trading activity throughout.
  2. Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermore they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.
  3. CRM data collection procedures include the collection of client's freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which client's interact with the CRM website. These tools for gathering client's information are employed for the purpose of ensuring the customer's own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer's confidentiality and security.
  4. CRM will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the client's identity for the purposes of CRM guarding their account and securing their personal information.
  5. By registering with CRM and through the voluntary interaction they undertake with CRM products and services the clients confirm and agree that they consent to the use of all or part of the information they provide concerning their CRM trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between clients.
  6. CRM does its utmost to ensure the confidentiality of its clients personal information including the implementation of data protection procedures designed to ensure client confidentiality. CRM ensures that its data protection policy is regularly updated in order to ensure that client's confidential information is continually CRM guarded.
  7. From time to time CRM may contact clients whether by phone or email for the purpose of offering them further information about CRM financial market trading. In addition the company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by CRM for the client. Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with CRM. Any person wishing to opt out of further contact with CRM at anytime whatsoever is entitled to do so, simply by contacting the company whether by phone or email and requesting that no further contact on behalf of the company will be made.
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Risk Warning

At CRM, you get to trade forex, foreign currency exchange rates, indices, commodities, futures, cryptocurrencies and other financial assets (CFDs). The trading in these assets come with high levels of risks and may or may not suit all kinds of investors.

Factors such as fluctuation in the market can have an effect on the deposited funds. Price fluctuation can lead to high gains as well as deep losses too. We suggest every client to be ready for such an outcome, and therefore, trade carefully and pragmatically.

In cases when the user experiences a loss on the initial funds, he or she would need to deposit additional funds to sustain their position. Failure of meeting the minimum requirements of your funds would lead to the liquidation of your position, and the user will be responsible for the losses incurred.

For this reason, we urge you to carefully evaluate your investment aims, your level of trading and investment experience, your personal risk capacity, etc., before you make any trade or investment.

Please Note: These are the general risk warning guidelines. The aim of disclosing the general nature of the risks involved is to describe the general nature of risks of financial products and services offered on this platform.

Following are the probable risks that the user may face when trading with CRM:

  • Leverage Risk: Leveraged risks can result in high favors as well as high risks. It can cost you your entire investment amount too.
  • Cryptocurrency Risk: CRM acts as a counterparty for all the transactions you make on our platform. When you sell your cryptocurrency, the platform acts as a buyer and when you buy a cryptocurrency, the platform acts as a seller. Therefore, the user is exposed to the risks of the platform not repaying its obligations. In circumstances where the Company becomes insolvent, there is a risk of zero security on the debt or obligation made to you by the platform.
  • Volatility Risk: The volatile nature of cryptocurrencies or digital currencies subjects the user or the owner of the cryptocurrency to unpredictable losses. Therefore, CRM does not guarantee any sustenance of the price of the digital currency in the future. The user is requested to be aware of the market trends and invest or trade as per the accordance of his or her own risk capacity.
  • Liquidity Risk: The digital currency is also very unpredictable when it comes to liquidity. Some can be highly liquid, while others can be non-liquid at any given time. Therefore, assurance that a company or a third party will buy the digital currency can't be guaranteed. In addition, please note, that CRM can delist or cease the trading of any digital currency or trading pair at any point in time without issuing any notice.
  • Security Risk: The stored up digital currencies in one's account on any trading platform are vulnerable to risks such as hacking, ransom or theft by malicious actors. In the cases when the digital currencies get stolen, retrieving or tracing the digital currencies may not be possible.
  • Technological Risk: Blockchain technology, upon which the digital currencies are based on, work as per the peer-to-peer networking and cryptography. This system is under the scrutiny of various regulatory bodies around the world. There is always a risk of the entire system to collapse at any time. Also, there is a risk of any technical difficulties to potentially prevent the access or use of the digital currency by the user.
  • Operational Risk: There is always a risk of an unpredictable operational downtime that can hinder or block the access or any processing of transaction/s made by the user on the platform at any given point of time. This may cause an inherent unforeseen loss or prevention of materializing of any profit.
  • Regulatory Risk: Cryptocurrency and the digital currency, at the moment, are not fully regulated around the globe. It is subject to many kinds of regulations by various countries. Therefore, the regulation around digital currencies is subject to a change in incurring the user with a negative and material impact, because of unforeseen little or no value of the digital currency due to any new regulation introduced by any country. Regulatory inquiries or actions, including, without limitation, the licensing of or restrictions on the use, sale, or possession of digital currency, could impede, limit or end the services or your ability to trade the digital currency at any point.
  • Market Manipulation Risk: Market manipulations in the form of 'pump and dumps' schemes by companies, third parties in the market may have an effect on the prices of the digital currency. Therefore, the user is requested to be aware of the ongoing market trends and then make their trading and investment decisions.
  • Value Risk: Digital currencies are not centrally backed. Their value is therefore, backed by technology and trust. The protection of the value of digital currencies is therefore not guaranteed. It also challenges the assurance of the price sustenance over time. In addition, there is also a risk of digital currencies not being accepted by any third party or a company as a means of exchange.
  • Encryption Risk: The security of Private keys is solely the responsibility of the user. These private keys to your digital wallet, when being misused, can lead to hacking, theft of personal data and funds. Any such damage to the private keys is irreversible in nature and is the responsibility of the user.

When a user uses our services, he or she affirms and acknowledges that they are well aware of the additional risks that exist in connection with your trading and storing of digital currencies which may or may not have been covered in the above points, (including such risks not foreseen by the Company at the time of writing).

It is implied that users understand their responsibility to carefully assess all the risks. They should act as per their financial standing and risk capacity when it comes to buying, selling or trading digital currencies.

The user also understands that the Company does not provide any investment, legal, or tax advice. The user also understands that the Company will not consider your financial situation, investment or trading objectives, or other personal circumstances. Therefore, it is the user's sole responsibility to seek independent, professional advice before he or she decides to use CRM' services, website, and related products.

PLEASE NOTE: TRADING IN DIGITAL CURRENCY IS CONSIDERED A RISKY TRANSACTION WITH HIGHLY SPECULATIVE OUTCOMES. THE COMPANY DOES NOT GUARANTEE ANY PROFIT FROM TRADING OR ANY OTHER ACTIVITY ASSOCIATED WITH THE WEBSITE. IN LIGHT OF THE RISKS ABOVEMENTIONED, WHICH ARE NOT A COMPREHENSIVE LIST, YOU SHOULD CAREFULLY CONSIDER IF HOLDING OR TRADING DIGITAL CURRENCY IS SUITABLE FOR YOU DEPENDING ON YOUR FINANCIAL CIRCUMSTANCES. THE DECISION TO EITHER CHOOSE OR ABANDON THE USE OF THE COMPANY'S SERVICES LIES AT YOUR SOLE OPTION, DISCRETION, AND RISK.

Terms and Conditions

By accessing or using this CRM LTD ('CRM') website (the 'Site'), you hereby accept and agree to comply with the terms and conditions set forth in this User Agreement. This User Agreement is a binding agreement between you and Elevation Wealth, and governs your access and use of the Site, which includes any information, data, tools, products, services, and other content (together, 'Content') available on or through the Site. You may contact CRM with questions about the terms and conditions of this User Agreement.

Please read this User Agreement carefully before using the Site. Each time you use the Site, your use indicates your full acceptance of and agreement to abide by this User Agreement in its then-current form. If you do not accept the terms and conditions stated in this User Agreement, do not use the Site.

  1. CRM grants you a limited right to use the Site.

    Your right to use the Site is subject to your agreement to abide by this User Agreement in its entirety, as well as any other rules, procedures, policies, terms, or conditions that govern all or any portion of the Site.

    At any time and for any reason, we may revoke your right to use all or any portion of the Site.

    You may not violate or attempt to violate the security of the Site.

  2. The Site is owned by CRM, its affiliates, and/or third parties.

    The Site is protected by copyrights, patents, database rights, trademarks, service marks, and other intellectual property owned by CRM, its affiliates, and/or third parties.

    You may not decompose, decompile, reverse engineer, disassemble, or otherwise deconstruct any portion of the Site.

    You may not publish, broadcast, retransmit, reproduce, repackage, frame, commercially exploit, create derivatives of, or otherwise redistribute any portion of the Site except as explicitly permitted in this User Agreement.

    You may discuss information learned from the Site with your financial, legal, or tax advisors, and others with whom you share investment decisions. You may not remove any copyright, trademark, or other proprietary notice or legend contained on (or printed from) the Site.

  3. The contents of the password-protected area of the website are subject to the confidentiality provisions of the respective investor fund documents.
  4. You make certain representations and warranties regarding your use of the Site.

    You have full authority and all rights necessary to enter into and fully perform all obligations pursuant to this User Agreement.

    You have not and will not enter into any agreement or perform any act that might contravene the purposes or effects of this User Agreement.

    You will not delete any Content.

  5. All Content is for informational purposes only.

    Nothing on the Site is an offer or solicitation to buy or sell any security.

    Although the Site may include investment-related information, nothing on the Site is a recommendation to purchase, sell, or hold any security or pursue any investment strategy.

    We do not give advice or make representations as to whether any security or investment is suitable or profitable.

    Nothing on the Site is intended to be investment, accounting, tax, or legal advice.

    If you require such advice, consult your own advisors regarding your individual circumstances.

    The past performance of any investment, strategy, or style is not indicative of future performance.

  6. There are various risks you assume in relying on the Content.

    Dated Content speaks only as of the date indicated.

    We make reasonable efforts to provide accurate Content, but may not promptly update or correct the Site even if aware of inaccuracies.

    We may change all or any portion of the Site at any time without notice.

    We do not endorse or warrant the accuracy of facts or Content contributed by third parties.

    We are not liable for any action or decision you take in reliance on any Content.

  7. You must keep your password confidential.

    You are solely responsible for maintaining the confidentiality and security of your password.

    You accept full responsibility for any use of your password and must notify CRM immediately of any actual or suspected unauthorized use.

  8. CRM is not liable for technological problems and any resulting impact.

    All or any portion of the Site may not be available or function properly at any time.

    We make reasonable efforts to avoid technological problems but disclaim liability for any viruses, errors, or security issues.

  9. CRM is not responsible for information on third-party websites accessible via the Site.

    Accessing third-party websites is at your own risk.

    Hyperlinks do not constitute third-party endorsement or affiliation.

  10. CRM may monitor and record activity on the Site and respond as deemed appropriate.

    We may investigate complaints, report violations, issue warnings, suspend or terminate access, or take any other appropriate action.

  11. CRM will abide by its privacy policy.

    Personal non-public information gathered from you will be governed by our privacy policies.

Bonus Terms

  1. In order to receive the bonus, please read the following terms and conditions.
  2. The decision whether to offer the Bonus to the Client is at the Company's absolute discretion. All information provided by the Client may be considered.
  3. If the Client is interested in receiving the Bonus, he/she should carefully review these Terms and Conditions prior to accepting the Bonus.
  4. The Bonus can only be applied to one account per Client. If more than one account exists, the Client must specify which account via email to [email protected].
  5. The Company offers different bonus schemes. The Bonus becomes part of the deposit but cannot be withdrawn until the Required Trading Volume has been met.
  6. Required Volume: To withdraw the Bonus, the Client must trade a number of lots equal to: (Total Bonus) / 3.

    Example: Bonus USD 3,000 → trade 3,000 / 3 = 1,000 lots.

    Only forex or commodity trades count. Equities, indices, or other instruments do not count.

  7. Irregular Withdrawals: The Client may withdraw own funds anytime, but no proportionate withdrawal of Bonus is allowed. All profits/losses from own funds remain with the Client.

    CRM provides a secure and supportive trading environment but does not give trading advice. All decisions are at the Client's risk.

  8. If the Company suspects abuse, it may deny or withdraw the Bonus and block or terminate access to the Trading Account.
  9. The Company is not liable for any consequences from Bonus cancellation. Open positions and losses remain the Client's responsibility.
  10. The Company may revoke or change the Bonus anytime. Clients may continue with the existing Bonus, accept new Terms, or cancel without cost.

Kind regards,
CRM Customer Support.

If you have questions, contact our specialists 24/7 at [email protected] .